1. ACCEPTANCE AND AVAILABILITY
These Conditions govern the legal relationship arising from the purchase processes formalized by users through the website of Capafons-Osso . Users expressly agree to fully and unreservedly adhere to these stipulations, in the version published by Capafons-Osso at the time the user contracts the product in which he is interested. Therefore, the user agrees to read carefully the conditions of contract, each time he proceeds to the contract of some product, since the same have been able to be subject to modification since the last time he accessed.
By accepting these General Conditions of Contract, the user declares:
a. That he is a person with the capacity to hire.
b. That you have read and accept these general conditions of contract.
The user will always have access, in any case, prior to the start of the product purchase procedure, to the contract conditions, and may be stored and / or reproduced on a durable medium.
2. NATURE OF THE CONTRACT
Through this contract Capafons-Osso (Celler Capafons-Ossó SL, with registered office in Falset, Finca Masia Esplanes, s / n, and NIF B-43755131) sells to the customer (any natural person or legal with which Capafons-Osso signs any contract of sale on its website) and it buys from Capafons-Osso the product specified in the invoice / delivery note / order . "Contract" means the purchase and sale operation carried out by means of this document. "Product" means the goods purchased.
3. PRICE
The prices of our products are expressed in euros and include the corresponding Value Added Tax (VAT) according to the product.
Capafons-osso.cat reserves the right to change its prices at any time, but the products will be invoiced on the basis of the rates in force at the time the order is registered. .
We do not assume responsibility for any typographical or arithmetic errors that may appear on the page.
4. AVAILABILITY
Our offers and prices are valid as long as they are displayed on the website, and always based on available stock.
We reserve the right to assign a maximum of bottles of each wine per customer. Assignments will be made in strict order of receipt of order.
We usually only offer products that we have in stock. For products that are not in our warehouses, our offers are valid on the condition that there is availability from our suppliers. Within this framework, information will be provided on the availability of the products at the time each order is processed.
In the event that the product is not available after the processing of an order, the buyer will be informed by email or telephone of the delivery of only a part of his order and may accept or cancel the order. command. In any case, the customer will receive a refund of the partial or full amount within a maximum period of 72 hours.
5. PAYMENT
Payment for the product will be made online by VISA, MASTERCARD or PAYPAL credit card.
Capafons-osso.cat will deliver the corresponding invoice to the customer when he requests it when filling in the contract details. This invoice will be physically delivered to you along with the order. Credit card charges will be made at the time of purchase.
All purchase transactions are carried out within a strict framework of confidentiality and encryption thanks to the SSL protocol. Thus, Capafons-Osso guarantees the confidentiality of the data provided by the customer through encryption, avoiding its communication to third parties outside the legal relationship, in accordance with the provisions of Law 15/99 on Protection of Personal Data. At random, to strengthen security and to verify the reliability of the data provided during an order, the company may request additional data from the customer (such as a copy of the DNI or proof of address of less than three months of seniority) to verify that the purchase has been made by the cardholder. The document must be sent within five working days, with Capafons-Osso reserving the right to refund the order if you do not receive the requested documents or if they are invalid.
Also, Capafons-Osso reserves the right to cancel or reject any order from a customer with whom it has a dispute regarding the payment of a previous order.
The moment you press the "ACCEPT" button during order confirmation, the bank checks the validity of the credit card number and checks that it is not blocked.
Capafons-Osso has no access to your bank details or saves them on your servers. For this reason, you will need to facilitate again each time you make a new transaction on our website. In this way, double protection against abuse and fraud is obtained.
6. DELIVERY
Delivery times depend on the delivery times indicated in the "shipping conditions" section.
Delivery times for an order vary for each sale and are indicated in the shipping terms.
Products are shipped to the address provided by the customer during the order. In order to optimize delivery, we invite the buyer to indicate an address where the order can be delivered working from Monday to Friday from 8.30 am to 7.00 pm.
In the event that the carrier tries to deliver the package to you and there is no one to receive it, it will leave a note stating the delivery attempt. Please contact the shipping agency as soon as possible via the phone number found on the note, in order to arrange a new delivery.
If in this second delivery there is no one to receive it, it will leave you a note again stating the second delivery attempt. From then on, your order will remain in the office of the transport agency for 15 days. After these days, your order will be returned to our warehouse.
At the time you receive your package, you must:
1. Check the conformity of the goods received at the time of delivery.
2. Indicate any anomalies in the delivery note, stating your reservations and including your signature.
3. Transport suppliers do not allow the return of the goods if the customer opens it in their presence, but can check the box from the outside and if it detects that the box is wet or damp, do not accept the order. Our partner will notify us of the incident and we will automatically send a new shipment at no cost to you.
Capafons-osso.cat assumes no responsibility for the consequences of possible delays in shipping.
7. CANCELLATIONS AND RETURNS
Orders can be canceled free of charge until such time as the shipment becomes effective. If we receive notice of cancellation once the package has already been shipped, it will be considered a return. Returns can be made up to 7 calendar days from receipt of the product according to the following specifications.
The right of return cannot be exercised when there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return the protected products correctly, in their original packaging, in perfect condition for later sale.
Packages that do not have any of the sender's identification elements (first name, last name, address, order number) cannot be accepted. The return of the requested products will lead to the refund of all amounts paid by the User.
Returns due to our error or product defect. In this case, Capafons-osso.cat agrees to change the defective product for another or the amount will be refunded. We will also cover the cost of return and postage.
To make a refund please contact us by phone 977831201 or email cellers@capafons-osso.com .
We will not accept any changes or returns if we have not previously received any notification.
8. SECURITY AND CONFIDENTIALITY
Capafons-osso.cat complies with the provisions of Organic Law 15/1999, of 13 December, on the protection of personal data, and the regulations on services of the company of the Information and Electronic Commerce, so it has adopted the necessary administrative and technical procedures to ensure the security of the personal data we collect.
At the time a customer places an order, their personal and household data and those relating to their orderpayment, are incorporated into our database, being used only to process the order and send information on offers and services of the group companies that may be of interest to our customers. Capafons-Osso ensures the confidentiality of the data provided by our customers, as the personal data requested is always strictly necessary.
Capafons-Osso undertakes not to give them any other use than agreed and not to transfer or sell them to third parties outside the group companies under any circumstances. In any case, the customers of Capafons-Osso may at any time exercise the rights of access, rectification, cancellation and opposition, by communicating this in writing to cellers@capafons-osso.com .
In this sense, the user is informed and gives his consent to the incorporation of his data in the automated files owned by Capafons-Osso (Celler Capafons-Ossó SL, with registered office at Falset, Finca Masia Esplanes, s / n, and NIF B-43755131) duly registered in the General Register of Protection of Personal Data, and for the automated processing of your data, as a result of the consultation, request or contracting of any service, or any transaction or operation carried out, in order to access the information and services provided by Capafons-Osso through the website, and where appropriate for the maintenance of the relationship contractual, as well as for the sending of offers and advertising and promotional communications of the companies of the group.
The user declares that all the data provided by him are true and correct, and agrees to communicate to Capafons-Osso any changes that may occur in them. The user has the right to object to the processing of any of their data that is not essential for the conclusion of the contract and its use for any purpose other than the maintenance of their contractual relationship.
The privacy policy of Capafons-Osso guarantees the user in any case the possibility of exercising his right of access, rectification, cancellation and opposition of his data, notifying Capafons-Osso by sending an email to the email address cellers@capafons-osso.com .
Likewise, and in compliance with Law 34/2002 on Information Society Services and Electronic Commerce, Capafons-Osso will exclusively send offers and advertising and promotional communications electronically to the their e-mail address or through another equivalent means of electronic communication, to those users who have expressly given their consent.
Capafons-Osso informs the user that they can unsubscribe from this type of communication, following the instructions that appear at the end of all our emails or communicating it by written to the email address cellers@capafons-osso.com .
9. RIGHTS AND OBLIGATIONS OF THE PARTIES
a . Capafons-Osso obligations:
Capafons-Osso , undertakes to comply with the following contractual obligations:
Provide with the maximum guarantees to the user, the service requested by this agreement with the provisions of the contract, without fail in good contractual faith.
Expressly inform the user of the existence of these conditions prior to the start of the contracting procedure.
Inform the user prior to contracting and in a concrete, clear, precise and unequivocal way, of the specific characteristics of the requested services, such as the price of the same and the taxes that are applied to him. p>
Make available to the user a copy of the text of the general conditions.
b . Obligations of the User
For its part, the user agrees to:
Carry out full compliance with the provisions of these conditions of the services provided by Capafons-Osso , complete the registration forms prior to the start of the procurement procedure with informstrue and current.
Facilitate, correctly the bank details requested by Capafons-Osso , pay the price of the products purchased, without the submission of a claim exempts you from this obligation.
c . User rights:
All information provided to the customer will be binding on the bidder in the terms established by current legislation.
Every user has the right that the goods he acquires are of the category and legal requirements contracted or of that quality that is in direct proportion to the category of the establishment.
10. PERIOD OF VALIDITY OF THESE CONDITIONS
The period of validity of these conditions will be the time they remain published on the website and will apply to the services purchased at the time these conditions were available.
In any case, Capafons-Osso reserves the right to modify unilaterally, without this being able to affect the services contracted by users prior to the modification, except in cases where the the user has changed or modified the contracted service, in which case the conditions in force at the time of the change and / or modification are applicable.
11. NULLITY AND INEFFECTIVENESS OF THE CLAUSES
If any clause included in these conditions is declared totally or partially null or ineffective, this nullity will affect only this provision or the part thereof that is null or ineffective, subsisting in all other respects. conditions.
12. NAVIGATION, ACCESS AND SECURITY
Accessing and browsing this website implies acceptance and knowledge of the legal warnings, conditions and terms of use contained therein. Capafons-Osso makes every effort to ensure that navigation is carried out in the best conditions and to avoid any damage that may occur during it.
This website is designed to support the most used browsers (explorer, chrome, firefox, safari, opera).
Capafons-Osso is not liable for any damages of any kind that may be caused to users by the use of other browsers or versions other than the browsers for which the page was designed. web. Access to this website is made in an insecure environment, so the information is transmitted unencrypted.
Access to this website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that later only the server that implemented it will read. Cookies generally have a limited duration in time. No cookie on this website allows you to contact the user's phone number, email address or any other means of contact. No cookie on this website can extract information from the user's hard drive or steal personal information. The only way, on this website, for a user's private information to be part of the cookie file is for the user to personally give this information to the server. Those users who do not wish to receive cookies or want to be informed of their setting can configure their browser for this purpose.
Capafons-Osso is not responsible or warranted that access to this website will be uninterrupted or error-free. Nor is it responsible or warranted that the content or software that may be accessed through this website is error-free or harmful. In no event shall Capafons-Osso be liable for any loss, damage or injury of any kind arising from access to and use of the Website, including but not limited to those caused by computer systems or those caused by the introduction of viruses. Capafons-Osso is not responsible for any damage that may be caused to users due to improper use of this website.
13. INTELLECTUAL PROPERTY
All the information contained in www.capafons-osso.cat , as well as its graphic design and the codes used, they are protected by copyright and other rights of protection enshrined in Royal Legislative Decree 1/1996, of 12 April, approving the Revised Text of the Intellectual Property Law. These rights belong exclusively to Capafons-Osso , or its licensors, therefore, it is expressly excluded anythe act of reproduction, distribution, transformation or public communication, as well as any type of transfer, in whole or in part of the content of this site, and in general of any object that according to current legislation is protectable by intellectual property rules. lectual.
All content on the website and all content available through the services provided, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as your selection and provision (the "Content") are the exclusive property of Capafons-Osso , or its licensors, with all rights reserved. No part of the "Content" of the Website may be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed, published, transmitted or sold in any way or by any means, in whole or in part, without your prior written consent. of Capafons-Osso . Provided that the user is entitled to use the website, Capafons-Osso grants a limited license to use and access the website and the "content" of the website and to download legitimately and only for personal use and non-commercial, the contents thereof, provided that all warnings about copyright and intellectual property remain intact. You may not upload or republish "Content" of the Website on any Internet, Intranet or Extranet site or integrate the information into databases or compilations. Any other use of the "Content" of the Website is strictly prohibited.
14. TRADEMARKS
All trademarks, logos, and anagrams displayed on this site are the property of Capafons-Osso or third parties. The use, without prior consent, of any element of www.capafons-osso.cat that is protected by d in accordance with current legislation on industrial property. In particular, you may not use trademarks, trade names, store signs, names, logos, slogans, or any distinctive sign belonging to Capafons-Osso without the written permission of Capafons-Osso or the third party.
15. JUDICIAL ACTIONS
Capafons-osso.cat reserves the right to take appropriate legal action against users who violate or infringe intellectual and industrial property rights.
16. APPLICABLE LAW AND JURISDICTION.
The general conditions of contract set out here are subject to Spanish law. In the event of a dispute over the interpretation, execution or validity of these general conditions of sale, the contracting parties submit to the Courts and Tribunals of Barcelona expressly waiving any other jurisdiction that may correspond to them, assuming the party who breaches the contract. judicial and extrajudicial costs arising from the claim including the costs of lawyers, solicitors, etc.
Capafons-Osso is administered by the company:
Celler Capafons-Ossó SL, with registered office in Falset, Finca Masia Esplanes, s / n, and NIF B-43755131.
Capafons-Osso 2014 © All Rights Reserved.
RETURN CONDITIONS
Orders can be canceled free of charge until such time as the shipment becomes effective. If we receive notice of cancellation once the package has already been shipped, it will be considered a return. Returns can be made up to 7 calendar days from receipt of the product according to the following specifications.
The right of return cannot be exercised when there are indications that the products have been opened, handled or exposed to inappropriate conditions. It is mandatory to return the protected products correctly, in their original packaging, in perfect condition for later sale.
Packages that do not have any of the sender's identification elements (first name, last name, address, order number) cannot be accepted. The return of the requested products will result in a refund of all amounts paid by the user.
Shipping costs are borne by the customer, as well as return costs.
Returns that result from an error on our part or a defect in the product are excluded from this case. In this case, Capafons-Osso agrees to change the defective product for another or the amount will be refunded. We will also cover the cost of return and postage.
To domake a return contact us by phone 977831201 or email cellers@capafons-osso.com.
We will not accept any changes or returns if we have not previously received any notification.